Sara, Bill, Carolyn and the WSB Team stepped in to care for my 96 year old Dad when we were let down by another company. They have cared for Dad since March 23. From the outset their professionalism and care have been exemplary. Sara has been reliable, caring and obviously loves her job. She is also proactive with her suggestions and her experience shines through. It is a real weight from my mind to know Dad is so well looked after and I could not recommend WSB highly enough
Sara and Carolyn have been visiting my mum for 5 weeks, sorting medication and any other needs she has early morning. A great team, mum raves about them, and I am so grateful for the care they give. Would highly recommend. Thank you.
They have been looking after my parents the last couple of weeks and I cannot recommend them enough. Not only are they professional and efficient they go that extra mile. The staff are kind, caring, thoughtful, amazing and think outside the box which is so important when dealing with dementia. We have tried a few companies but the training the carers have had in all aspects of care including dementia is first class.
Absolutely amazing care for my mum. I know my mum is in safe hands with WSB care. Very professional service. Highly recommended them !!
I cannot recommend WSB highly enough. They have been caring for my grandparents for a couple of weeks now and their service is second to none. I am so please we found you!
Care and understanding
My Aunt has dementia and was determined to stay in her own home, but due to living over 220 miles away this was starting to prove difficult, for us to manage. Like us all,my Aunt was very set in her own ways and liked everything just so and had to do things her way. We reached out to the team in October to help with shopping every fortnight, this worked well, even with my Aunty unconventional ways. Recently my Aunts health started to decline and it was becoming more evident that she need more care and support. Barbara and Sara came and visited her at home with us present.We decided on a care package of just two calls a day, to see how things would go, due to my aunts reluctance to have carers. They put this package in place and this was working well, it was decided a few weeks later due to what they were observing that more care was required.My aunt is still having her shopping done, cleaning and now has 3 calls a day. She has taken to having help, much to our relief,and now looks forward to them visiting, she calls them “my girls”. The team have great empathy and are excellent at what the do. It gives us great piece of mind knowing she is being well cared for whilst being able to remain in her own home, as this is what she wants.
They keep us updated regularly and nothing it to much trouble, feels like we’re nearer to her than we are.
Response from WSB Care
Thank you for your kind review.
At WSB Care we work hard to provide the best possible care for our clients enabling them to remain in their homes. We work with families to develop the best possible care plan for their loved ones.
It is a pleasure to provide care for your aunt.
Care and understanding
My Aunt has dementia and was determined to stay in her own home, but due to living over 220 miles away this was starting to prove difficult, for us to manage. Like us all,my Aunt was very set in her own ways and liked everything just so and had to do things her way. We reached out to the team in October to help with shopping every fortnight, this worked well, even with my Aunty unconventional ways. Recently my Aunts health started to decline and it was becoming more evident that she need more care and support. Barbara and Sara came and visited her at home with us present.We decided on a care package of just two calls a day, to see how things would go, due to my aunts reluctance to have carers. They put this package in place and this was working well, it was decided a few weeks later due to what they were observing that more care was required.My aunt is still having her shopping done, cleaning and now has 3 calls a day. She has taken to having help, much to our relief,and now looks forward to them visiting, she calls them “my girls”. The team have great empathy and are excellent at what the do. It gives us great piece of mind knowing she is being well cared for whilst being able to remain in her own home, as this is what she wants.
They keep us updated regularly and nothing it to much trouble, feels like we’re nearer to her than we are.
Response from WSB Care
Thank you for your kind review.
At WSB Care we work hard to provide the best possible care for our clients enabling them to remain in their homes. We work with families to develop the best possible care plan for their loved ones.
It is a pleasure to provide care for your aunt.
Dads care
Sara , came out just before Christmas as we needed to find care for my father who at 94 can be quite stubborn however after an hour talking to Sara he mellowed to having help in the mornings and care started at the start of the year.The carers have been great and get on well with dad they complete everything as needed for him . Sara keeps in touch to make sure we are happy with everything . I found all of them very professional and glad we found this company .
Response from WSB Care
Thank you for your kind review.
Here at WSB Care we will always strive to provide the best possible care for our clients whilst maintaining regular contact with family members.
Without our great carers we would not be able to provide the care we do.
Dad’s Care
I needed to arrange some care for my dad (93 years old) at short notice. Well the whole team at WSB listen to my request for help and nothing was too much trouble, at all. Within a few days my dad was receiving home care three times a day from the team who engaged with him with dignity, kindness and professionalism. I can highly recommend WSB. Thank you from all Roy’s family for everything you were amazing!
Response from WSB Care
Thank you for your kind review.
We always strive to provide the best possible care to our clients and maintaining regular contact with family members.
Brilliant care
Highly recommend this care company to anybody. Have been using them every time I come on holiday to Potters Resorts. Outstanding in everything they did, happy & friendly and professional service.
Response from WSB Care
Thank you for your kind review.
We look forwards to seeing you on your next visit to the Potters resort.
Kind and caring
The team of carers at WSB have been supporting mum (91 years old) since January 2024 and have shown nothing but kindness, compassion and support – the whole team treat her with respect and dignity, happily listening to the stories she shares daily with them. Nothing is too much trouble and the daily feedback we can access via openPASS provides the family with peace of mind. Taking the decision to involve carers to support a loved one is a huge decision, but WSB’s professionalism and thoughtfulness has made the process so much easier. Thank you to everyone involved as not only do you support mum, but you also support her family.
Response from WSB Care
Thank you so much for your wonderful review of our services and the care that we provide for your mum, it really does mean a lot to get good feedback from clients and their family members.
At WSB Care we strive to provide the best possible care to enable our clients to remain supported in their own homes and to preserve their independence.
Once again thank you for your great review